FAQ

Frequently Asked Questions

Everything you need to know about your Calvene plush, from shipping and care to returns and gifting.

🧸 What are Calvene plush toys made from?

Every Calvene plush is crafted from ultra-soft premium polyester fabric with high-quality PP cotton filling, making them incredibly cuddly while maintaining their shape over time.

📦 How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

🎁 Are they suitable as gifts?

Absolutely. Calvene plush companions make thoughtful gifts for birthdays, anniversaries, holidays, baby showers, or simply to brighten someone's day.

🧼 How do I clean my plush?

We recommend gentle hand washing with mild soap and cold water. Let your plush air dry naturally to keep it soft and fluffy.

👶 Are Calvene plush toys safe for children?

Yes. Our plush toys are made from soft, child-friendly materials. Adult supervision is recommended for infants under 3 years old.

↩️ What is your return policy?

If you're not completely happy with your purchase, you may request a return within 30 days of delivery. Items should be unused and in their original condition.

💌 Can I change or cancel my order?

If your order hasn't been processed yet, we'll do our best to modify or cancel it. Contact us as soon as possible after placing your order.

📧 Still need help?

Our support team is always happy to help. Simply email us at support@calvene.com, and we'll get back to you within 24 hours.

Made To Be Loved

Every Calvene plush is thoughtfully designed to bring comfort, warmth, and happiness. We're always here if you have any questions along the way.